Privacy

policy.

The controller responsible for processing your personal data is On Longevity AG, Chrischonaweg 67, 4125 Riehen, Switzerland. For any privacy enquiry, contact us through our contact page.

We collect data you provide directly and data generated as you use the site:

• Order and account details: name, email, billing and shipping address, phone.
• Payment is processed by Shopify and our payment providers; we do not store full card numbers.
• Communications you send us via contact or enquiry forms.
• Technical and usage data such as IP address, device, and pages visited, via cookies.

We use your data to fulfil and deliver orders, provide customer service, comply with legal obligations, secure the site, and, with your consent, improve the experience and send relevant communications.

We share data only as needed with service providers acting on our instructions, including Shopify (commerce and checkout), payment providers, and shipping partners. These providers may process data outside Switzerland; we ensure appropriate safeguards are in place.

We use cookies and similar technologies as described in our cookie information. You can review and change your choices at any time via cookie preferences.

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, and withdraw consent. Contact us to exercise these rights. You may also lodge a complaint with the competent supervisory authority (in Switzerland, the FDPIC).

We keep personal data only as long as necessary for the purposes described or as required by law (for example, accounting and tax retention obligations).